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1. What is a short-term rental?

A short-term rental is rental of a residential premise, or portion thereof, for lodging accomodations to occupants for a period of less than thirty (30) consecutive days.

2. When is a short-term rental permit required?

An owner who desires to use its premise as a short-term rental, must have a valid, active short-term rental permit from the city prior to using, allowing the use of, or advertising the use of the premise as a short-term rental.

3. What is required to apply for a short-term rental application?

• Name, address and contact information of the property owner
• Name, address and contact information of operator, agent, if any, and designated local responsible party
• Plot plan of premises identifying the location of parking spaces to be used
• Floor plan identifying bedrooms, other living spaces and emergency evacuation routes
• Proof of insurance ($1 million per occurrence)
• Name and contact information of POA, if any
• Copy of host rules
• Name and contact information of local responsible party

4. How much does a short-term rental permit cost?

 Once your application has been received and approved a permit fee in the amount of $175 will be due.   Permits must be re-newed annually.

5. Is an inspection required for short-term rentals?

Yes.   All short-term rentals must be inspected prior to issuance of a permit or renewal of a permit to ensure the rental is in compliance with minimum health and safety requirements for use and occupancy. 

6. Do I have to pay hotel occupancy tax on a short-term rental?

Yes payment of Hotel Occupany Tax is required when operating a short-term rental.

You may pay the tax by clicking on the  'Pay Hotel Occupancy Tax' link on the web page.

7. How can I make a complaint about a short-term rental in my area?

You may file a complaint by contacting the 24/7 hotline at 830-266-7212 or using the online complaint form.

8. Where can I learn more about short-term rental regulations?

View the city's short-term rental ordinance here.

9. Other questions?

For all other questions please contact City Secretary Christina McDonald of Director of Finance Jeff Lazenby at 830-693-3615.