Frequently Asked Questions

A short-term rental is rental of a residential premise, or portion thereof, for lodging accomodations to occupants for a period of less than thirty (30) consecutive days.

An owner who desires to use its premise as a short-term rental, must have a valid, active short-term rental permit from the city prior to using, allowing the use of, or advertising the use of the premise as a short-term rental.

• Name, address and contact information of the property owner
• Name, address and contact information of operator, agent, if any, and designated local responsible party
• Plot plan of premises identifying the location of parking spaces to be used
• Floor plan identifying bedrooms, other living spaces and emergency evacuation routes
• Proof of insurance ($1 million per occurrence)
• Name and contact information of POA, if any
• Copy of host rules
• Name and contact information of local responsible party

 Once your application has been received and approved a permit fee in the amount of $175 will be due.   Permits must be re-newed annually.

Yes.   All short-term rentals must be inspected prior to issuance of a permit or renewal of a permit to ensure the rental is in compliance with minimum health and safety requirements for use and occupancy. 

Yes payment of Hotel Occupany Tax is required when operating a short-term rental.

You may pay the tax by clicking on the  'Pay Hotel Occupancy Tax' link on the web page.

You may file a complaint by contacting the Development Services Department at 830/798-7095.

View the city's short-term rental ordinance here.

For all other questions, please contact the Finance Department at 830/693-3615.