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The original item was published from 3/19/2020 10:30:14 AM to 6/1/2020 12:00:07 AM.

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Posted on: March 19, 2020

[ARCHIVED] City Offices Temporarily Closed to the Public

Effective Thursday, March 19, 2020 at Noon, the City of Marble Falls is closing public access to City Hall and other City Offices, until further notice.  Although there is no known case of COVID-19 (Coronavirus) within Marble Falls and Burnet County, the office closures will help the community with the “social distancing” that is necessary to slow the spread of the virus.

City Staff will still be available by telephone and email.   Visitation by the public may be made by appointment.

Utility Bill Payments:

  • Utility bill payments may be placed in the drop box located outside on the west side of City Hall at any time or in the drop box located in the City Hall foyer during normal business hours
  • Bills may be paid online –
  • Payment may be made over the phone (855) 355-9241 – Credit Card Only
  • All credit card fees assessed by the City will be waived

Development Services Department:

  • Staff will be available by phone or email
  • Building inspections will be scheduled by appointment
  • Permits can be applied for and paid for online through MyPermitNow
  • Planning and Zoning Commission Meeting – April Meeting Cancelled

Parks and Recreation Department:

  • Staff will be available by phone or email
  • City facility rentals cancelled/postponed until April 15

Public Works Department/City Engineer:

  • Staff will be available by phone or email

Public Safety Facillity (Police Department and Municipal Court):

  • Public Safety Facility will remain open during regular business hours 8:00 am – 5:00 pm

Fire Department:

  • Staff is available by phone or email
  • Fire Inspections will be scheduled by appointment only

The health and safety of our community is our top priority, and while the decision to close city offices to the public is unfortunate, we feel it is the right thing to do amid the spread of this virus.

We encourage you to refer to or for up-to-date information on the status of the COVID-19 (Coronavirus) and to follow the prevention measures and personal care recommendations.

Thank you for your support and understanding. We continue to monitor the situation closely and will provide updates on the City’s website as they become available.

Christina McDonald
City Secretary/Public Information Officer

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