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Building Permits

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1. How do I apply for a permit?

Completed applications can be returned to the Development Services Department or submitted using MyPermitNow.

All permit applications can be found on the Forms and Applications page.

2. Do I need a permit within the city limit?

A permit is required for all construction projects within the city.

Work requiring a permit:	Work not requiring a permit:
New construction	Painting
Electrical, plumbing, or mechanical work	Flooring/carpet replacement
All structural work including adding/removing walls	Other cosmetic related work
Roof work
Accessory buildings
Signs

3. Do I need a permit outside the city limit?

Yes, in some cases.  The city has a one (1) mile extraterritorial jurisdiction from the city limit.  Permitting for signs, subdivisions (subdividing of land), non-point source pollution permits, and water quality is done through the city.

For properties outside the city limit connected to the city's water or wastewater system, a plumbing permit is required form the city.

Building, electrical, mechanical, and other related permits are not issued by the city; however, it is recommended that you contact the Burnet County offices for permitting requirements.

4. What are permit fees?

Permit fees vary widely depending on whether it is a residential or commercial project, and whether a utility connection is required or not.

To review the fee schedule relating to permitting click here, or contact the Development Services Department for more information.

5. How long does it take to get a permit?

Permits that do not require a review of construction plans, such as a plumber changing out a water heater, are issued immediately.  Permits that require the review of construction plans vary depending on the project.  For more information on permitting and review time-frames please contact the Development Services staff.

6. What are the city's adopted building codes?

• 2015 International Building Code including Appendices A through M and Q
• 2015 International Residential Code including Appendices A through K
• 2015 International Plumbing Code
• 2015 International Mechanical Code including Appendices A and B
• 2015 International Fuel Gas Code including Appendices A and B
• 2015 International Energy Conservation Code including Appendices A and B
• 2015 International Fire Code including Appendices B through I
• 2014 National Electric Code including Annex A through H
• 2015 NFPA 101, Life Safety Code Handbook
• City of Marble Falls Code of Ordinances
• All State and Federal Laws

Please consult the Building Official regarding any amendments to the adopted codes that may or may not exist.

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Cemetery

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1. How much is a cemetery lot or niche?

LOTS

$900 per lot for residents
$1,100 per lot for non-residents

COLUMBARIUM NICHE PRICES

Inside Niches

Rows 1, 2, 6, and 7 – $1,300 per niche
Rows 3, 4, and 5 – $1,600 per niche

Outside Niches

Rows 1, 2, 6, and 7 – $1,100 per niche
Rows 3, 4, and 5 – $1,400 per niche

2. Is a vault required for burial?

No.

3. Do I need a permit to curb my loved one's lot?

Yes. Please contact us first at 830-798-6250.

4. Can cremated remains be buried in a regular lot?

Yes.

5. Are the cemetery records online?

No. Please contact us for assistance at 830-798-6250.

6. How can I get a copy of a cemetery deed?

Please contact 830.798.6250 to request a copy of a deed.

7. Can you assist me with my genealogy search at the cemetery?

Yes. Please contact us at 830-798-6250 to make an appointment.

8. Can you tell me where my loved one is located at in the cemetery?

Yes. Please contact us for assistance at 830-798-6250.

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Conflict of Interest Disclosure

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1. What is H.B. 914?

H.B. 914 is a new state law that requires members of the City Council and the City Manager to file a conflicts disclosure statement regarding their relationships with city vendors (including bidders and potential vendors). The new law also requires any vendor who contracts or seeks to contract with the city for the sale or purchase of property, goods, or services (including a bidder on a city contract) must file a Conflict of Interest Questionnaire regarding the vendor’s business relationships, if any, with council members or the City Manager.

The law also applies to the board and chief executive of a local government corporation with respect to contracts of the corporation, and to vendors and potential vendors with the corporation. The new law requires the conflicts statements and questionnaires to be filed beginning on January 1, 2006. H.B 914 is codified Chapter 176 of the Local Government Code.

2. Who is a local government officer for purposes of H.B 914?

A “local government officer” is a member of the City Council, the City Manager, and the board members and the chief executive of a local government corporation. The definition in the law could also cover a member of a city board or commission, but because city boards do not contract, as a practical matter the provision is unlikely to affect board and commission members.

3. Who is a city vendor for purposes of H.B 914?

A vendor is person who contracts or seeks to contract for the sale or purchase of property, goods, or services with the city, or who is an agent of such a person in the person’s business with the city.

The word “person” in this context includes a corporation, organization, business trust, estate, trust, partnership, association, and any other legal entity, but doesn’t include another governmental entity.

So the new law applies to a local government officer’s relationships with city contractors regardless of whether the contracts come before the council, individuals and businesses who seek to contract with the city, including bidders on city solicitations, (regardless of whether a bidder is awarded the contract) and a person who acts as an agent for an individual or business that contracts with or seeks to contract with the city.

The term “vendor” includes potential vendors and agents of vendors and potential vendors.

4. When must a local government officer file a conflicts disclosure statement?

A local government officer must file a conflicts disclosure statement with respect to a vendor if the vendor has an employment or other business relationship with the officer or with a member of the officer’s family (see below for more information on family members) that results in the officer or a family member receiving taxable income.

A local government officer must also file a conflicts disclosure statement with respect to a vendor if the vendor has given the officer or a member of the officer’s family 1 or more gifts (other than gifts of food, lodging, transportation, or entertainment accepted as a guest) that have an aggregate value of more than $250 in the preceding 12 month period. (To satisfy the “guest” requirement for a gift of food, lodging, transportation, or entertainment, the host must be present.) Please note that the requirement to file upon receiving gifts, and the thresholds regarding gifts, do not imply that it is permissible under the law to receive such gifts. Under the city’s gift ordinance gifts from vendors would ordinarily be prohibited.

5. How is the 12 month period calculated with respect to the gifts threshold?

The 12-month period is calculated back from the date the local government officer becomes aware that either a contract has been executed, or the city is considering doing business with the vendor.

6. What does H.B. 914 mean by "a family member of a local government officer?"

Family members include the officer’s spouse, the officer’s parents and children, the parents and children of the officer’s spouse, and the spouses of the officer’s parents and children.

7. When are conflicts disclosure statements and questionnaires filed, and what is the deadline for filing?

A local government officer must file a conflicts disclosure statement (PDF) with the City Secretary not later than 5 p.m. on the 7th business day after the date on which the officer becomes aware of the facts that require the filing of the statement.

A person who wishes to conduct business with the city must file a questionnaire (PDF) with the City Secretary no later than 7 days after the date the person begins contract discussions or negotiations with the city, or submits an application or response to a request for proposals or bids, correspondence, or another writing related to a potential agreement with a city.

A form may be filed electronically with the City Secretary by sending it via email to the City Secretary’s office. A statement filed electronically satisfies the signature requirement and does not need to be notarized. Electronic filing assists the clerk’s office, and is much appreciated.

8. Where can I get a form?

The form is prescribed by the Texas Ethics Commission. The forms are available online at the Texas Ethics Commission. You may also get a form from the City Secretary.

9. What is the penalty for failing to file?

A knowing violation of the new law is a Class C misdemeanor and includes a $500 fine.

10. Where should vendors go for assistance?

If you have any questions about compliance, please consult your own legal counsel. Compliance is the individual responsibility of each individual, business, and agent who is subject to the law’s filing requirement.

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Impact Fees

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1. What are impact fees?

An  impact  fee  is  a  one-time  payment  made  to  the  political  subdivision  (city,  water  or  utility  district) by a developer of a new development to pay for the cost of construction or expansion of water  and  sewer  facilities  located  outside  the  boundaries  of  the  new  development  and  that  are  needed by new development and its impact on the surrounding community.

2. Why charge an impact fee?

Impact fees redistribute who pays for the new or expanded infrastructure.  Impact fees shift the burden of system expansion as a result to new development to the new customers.  Without impact fees, the expansion of existing facilities or the construction of new facilities (that are off-site of the development) would be paid using water and sewer utility rates, thus placing the financial burden on all existing and new customers.

3. What do impact fees pay for?

• Extending sewer and water lines
• Increasing capacity in existing facilities
• Building new water storage facilities
• Building lift stations
• Building or expanding water and wastewater treatment facilities
• Other fees related to the above such as surveys, engineering, and land acquisition

4. How are impact fees determined?

Calculation

The process is set out in state law (Texas Local Government Code Ch. 395).

                          0.5 * Total Cost of capital improvements required to serve new development in the service area
Impact Fee =   ___________________________________________________________________________________________
                             Total number of new service units expected in the service area over the next 10 year period

Determining The Total Cost of Capital Improvements:

• Land use assumptions must be prepared in order to determine the number of new service units as well as capital improvements needed to serve those units in the service area. 
• Land use assumptions forecast what the population and land uses (residential, office, retail) will be throughout the service area.
• The capital improvements identifies the facilities needed to meet the project demand from new development and an estimate of the cost of construction of those needed facilities.
• Service units are a standardize measure of consumption of water or discharge of wastewater.  For example, one single family residence may be considered one service unit, where commercial properties or an apartment complex may be considered two or more service units.

5. How is the impact fee updated?

The city must update the land use assumptions and capital improvements plan at least every five years.

The process is as follows:

1. The city reviews and evaluates it current land use assumptions and updates the capital improvement plan accordingly.
2. Within 60 days after the city receives the update, a public hearing will be set and City Council will discuss and review the proposed updates.
3. Notice of the public hearing is published at least 30 days before the hearing. The proposed amendments and fees will be made publicly available.
4. The advisory committee must file written comments on the proposed amendments to the land use assumptions, capital improvements plan, and impact fee 5 business days before the date of the public hearing.
5. City Council must approve or deny the amendments to the land use assumptions, capital improvements plan, and impact fee within 30 days after the date of the public hearing.

6. Who is charged an impact fee?

Property owners or developers who:

• Subdivide land
• Construct, reconstruct, redevelop, convert, or alter a structure in such a way so as to increase the number of service units attributable to the property
• Relocate or enlarge any structure, or use the land in such a way that increases the number of service units attributable to the property

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Inspection Information

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1. How do I schedule an inspection?

Once a permit is issued for a job, an inspection can be scheduled by the contractor and/or owner via MyPermitNow.

2. How long does it take to get an inspection?

Inspections are conduction within 24 to 48 hours after the request is made on MyPermitNow or after the call is received on our inspection line.

3. How do I find out if I passed or failed an inspection?

Applicants can view the inspection results online at MyPermitNow, or by email or phone call.  The inspector will also leave a Building Inspection Report indicating approved, corrections required, correct and proceed, or failed.  If the inspection failed, the Building Inspection Report will include the corrections to be made and a re-inspection if needed.

4. What is the cost of an inspection?

There are no inspection fees, on re-inspection fees.

The re-inspection fee for a new residence is $35.  Remodel fees for residential and commercial are $100 for each trip the inspector may make to the construction site.

5. What inspections does the city conduct?

Building	Electrical	Plumbing	Mechanical	Miscellaneous
Foundation	Rough	Rough	Rough	Pool
Framing	Finish Wiring	Sewer	Final	Roof
Insulation	Service	Water		Driveway
Wallboard	Underground	Top Out		Chimney
Final	Temporary	Gas		Irrigation
	Final	Final		Backflow

6. When are plumbing and electrical below ground inspected?

When the water and sewer line(s) are installed along with a test performed prior to covering up, and prior to any electrical installed.

7. When is the foundation (slab and piers) inspected?

Prior to the placement of concrete.

8. When is the framing and above floor electrical, plumbing, and mechanical inspected?

After all above floor electrical, plumbing, and mechanical vents/ducts/unit(s) are installed and prior to placement of the insulation.

9. When is the insulation inspected?

Prior to wallboard installation, per the 2009 International Energy Conservation Code.

10. When is the wallboard inspected?

Prior to tape and float/painting (includes Firewall Inspection if required).

11. When is a driveway approach inspected?

Prior to the placement of concrete.

12. What does the Fire Marchal inspect?

The Fire Marshal inspects the fire sprinklers, alarms, smoke control systems, and fire exits. The Fire Department will assess the type of construction, contents of the building, adequacy of fire protection equipment, and risks posed by adjoining buildings.

13. Why does my building have to be inspected by the Fire Marshal and Building Official when it has been in use for many years?

Your facility will need to be inspected only if there is a "change of use" for the building.

For example, if a building was previously used as a retail shop and now it is a restaurant, the building needs to pass inspection by the Fire Marshal and Building Official to ensure the building meets the current building codes and city ordinance(s) and is safe for its new use.  If a new tenant comes into the building and the use is the same or similar, no inspections need to be conducted.  A certificate of occupancy will be issued to the new tenant.

14. What is a final inspection?

The final inspection is conducted after the building and site is finished and ready for occupancy.

15. What is a Certificate of Occupancy?

A Certificate of Occupancy is a document issued by the City of Marble Falls certifying a building's compliance with applicable building codes and city ordinances, and indicating it to be in a condition suitable for occupancy.

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Lakeside Pavilion

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1. Can I tour the Lakeside Pavilion after business hours or on the weekend?

No. The Lakeside Pavilion can only be toured Monday through Friday, from 9 a.m. until 4 p.m. Please contact us at 830-798-6250 to make a tour appointment.

2. Can I extend my reservation time?

No. All personal property must be removed; and all occupants must vacate the Pavilion no later than 12:00 midnight.

3. Can I have my rehearsal dinner or dance practice the night before my event?

No. The Lakeside Pavilion can be accessed the night before an event for set up and decoration purposes only; provided the facility is not rented by someone else.

4. Can I set the tables and chairs up on the patio?

No. Tables and chairs may only be used inside the Lakeside Pavilion. Furniture to be used outdoors must be brought in or rented.

5. What is the cancellation policy for a Lakeside Pavilion reservation?

We must receive a cancellation request in writing at least 30-days prior to the event in order to receive a refund.

6. Do you have any pictures of the Lakeside Pavilion after it's been decorated?

There are a few in the Lakeside Pavilion webpage slideshow. Renters are allowed the freedom to set up and decorate according to their desired style. Lakeside Pavilion Slideshow

7. Can I make a payment arrangement for a Lakeside Pavilion reservation?

No. ALL fees are due within 10 days of submitting a reservation request.

8. Does my Lakeside Pavilion reservation come with linens, serving ware, and utensils?

No. For those events NOT catered, we do offer serving pans and bun warmer trays.

9. Are we allowed to use any caterer or brand of beverages?

Yes. The Lakeside Pavilion is NOT a brand specific venue.

10. Can I burn candles and/or light the fireplace at the Lakeside Pavilion?

Candles can be burned as long as they are inside of a container. The fireplace is for decoration purposes ONLY.

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Municipal Court

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1. How do I take care of my citation?

You can pay online, appear in person or by mail by your 10th business day from the date of the citation.

2. What if I've lost my citation?

You will need to determine which court your citation has been filed. This is determined by the issuing agency. If it was a Marble Falls officer, it would be filed with us. If it was a County or State Trooper, it would be filed in one of the Justice of the Peace Courts. You will need to contact the court that has the citation to take care of it. If it is with our court, you can go to the PAY ONLINE to see your due date and amount owed. If you think it might be in a JP court, you can call JP#3 @ 830-798-3212 or JP#4 @ 830-798-3205.

3. How do I take care of a warrant?

You can pay online, in person at the court or by mail. If you cannot pay the warrant(s) in full, you can contact the court about other arrangements. Warrants

4. How much is my citation?

You can go to the PAY ONLINE section and just check the amount of the citation without putting in your payment information.

5. Is my citation in your court?

Marble Falls police officers file their citations i our court so you'd have a yellow copy of a citation. If you were stopped by a State Trooper or Burnet County officer, those citations would be filed with the Burnet Justice of the Peace courts located here in Marble Falls. If you think your citation may be filed in a JP Court you can contact JP#3 @ 830-798-3212 or JP#4 @ 830-798-3205.

6. How can I take care of my citation if I don't live locally?

Depending on your violation, most cases can be handled through the mail. Some charges that have additional sanctions like minors with alcohol violations, will have to come in for an appointment with the Judge.

7. Why is my driver's license not eligible?

You can log into DPS to see why your driver's license is not eligible.
Check Eligibility of Texas Driver's License

8. Can I do community service instead of paying the fine?

You can fill out a financial statement and see if you are eligible for community service. Community service is for individuals who have no other means to take care of their citations. The court DOES allow payment plans so this is an option if you don't qualify for community service.

9. How do I request information?

If your request is for court records only, you may use the form "Court Records Request" on the Document Center and send in to the court. To make a public information request, you will need to contact the City Secretary.

10. Why haven't I been scheduled for a court date?

If you were issued a citation, your court date is 10 business days from date of violation, but you can take care of it prior to your appearance date as long as it has been filed with the court. Look at the court appearance date and see if your violation requires a scheduled appointment. If your charge is higher than a Class C and you were required to set bond, you will need to check with the District or County Court. Burnet County Texas Website

11. Why is there a hold on my license when I got time served?

Time served may have been granted to you for the court costs and fine amount, but the $30 Omnibase fee may still be payable. Once that is paid, your driver's license should be cleared without one business day. Omnibase Website

12. How do I request Teen Court for ticket dismissal?

You have to be between the ages of 13-17 and meet the requirements listed on our Teen Court page. If you are eligible, you can come to the court and pick up a packet BY your appearance date. If you are under the age of 17, you will need to schedule an appointment with the Judge to enter your plea and then you can request Teen Court.

13. How do I get a Protective Order?

The Municipal Judge can only issue Emergency Protective Orders that last up to 60 days and ONLY when an offense has been filed. If you need a Protective Order, you can contact the County Attorneys Office at 512-756-5462.

14. Where do I find information on Rehab services?

https://www.drugrehabconnections.com/addiction/alcohol/

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Parks

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1. Are pets allowed in the parks?

Pets are allowed in the parks but must be on a leash at all times. However, there is a leash-free zone across Andrea's Pass in Johnson Park.

2. Can I get a refund on my reservation if it rains or gets too cold?

No. Refunds are not granted based on inclement weather.

3. Where can I find a complete listing of park rules?

The following link will take you to a complete listing of all park rules. Park Rules

4. How long is the park open?

All City parks are open daily from 6 a.m. until 12 midnight.

5. Can I pay for my reservation online?

Not at this time. Payments can be made in person, over the phone, or mailed to the Parks and Recreation Department.

6. Can I reserve any other ball field besides the Johnson Park ball field?

No. The Johnson Park ball field is the ONLY field that can be reserved. The other fields throughout the City are operated by private athletic organizations.

7. Can I get an alcohol permit without reserving a pavilion?

No. Alcohol consumption permits can only be issued along with a paid park reservation.

8. Do you have any pictures of the parks?

Yes. Please feel free to browse our site for more pictures.

9. What should I do if someone is sitting at my reserved location?

Please show them your reservation permit or receipt and ask them to leave nicely. If they refuse, please feel free to dial 830-693-3611 to report the situation.

10. What is the cancellation policy for a park pavilion reservation?

We must receive a cancellation request in writing at least 7-days prior to the event in order to receive a refund.

11. Can I park my RV or camp in a tent overnight in the parks?

City ordinance prohibits overnight camping within any publicly owned park or playground within the city limits.

12. How many hours can I reserve a park pavilion?

All events hosted in a City park must take place between the hours of 6 a.m. and 12 a.m. Customers are free to hold their event at any time during these operational hours.

13. Can I set up a bounce house or water slide without a park reservation?

No. Customers must have a valid reservation to set up inflatable attractions.

14. Are there any special requirements in order to have a family reunion?

Any group or organization with an attendance of one hundred (100) or more must keep the City parks free of litter for the duration and at the conclusion of the event.

15. Can I bring my own BBQ grill to the park? Is there a grill size restriction?

Yes. Grills are allowed in the parks and there are no size restrictions. However, large grills on trailers are NOT allowed to park on the grass at any time.

16. Is there a fee to use the boat ramps?

No. The boat ramps at Johnson Park and Lakeside Park are free to the public.

17. Can I renew my boat or fishing license at the Parks and Recreation Department?

No. Please contact Texas Parks and Wildlife Department for license renewals. Texas Parks and Wildlife

18. Am I allowed to swim in Lake Marble Falls?

Yes. Please keep in mind that swimming in any natural body of water is at your own risk.

19. Is there any overnight camping available in Marble Falls parks?

There are no overnight camping facilities in Marble Falls city parks; therefore overnight camping is not allowed. The parks are open for day use from 6 am to 12 midnight.

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Patrol

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1. How do I hire an off duty Police Officer for security?

YOU CAN REQUEST AN OFF DUTY POLICE OFFICER FOR SECURITY BY VISITING THE OFFICERTRAK® WEBSITE LINK: 

 https://odm.officertrak.com/Marble-Falls-TX-PD 

OR CALL OFF DUTY MANAGEMENT 24/7 TOLL-FREE AT 1-877-636-8300

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Police

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1. How do I request a copy of an incident report?

You can request a copy of an incident either in person or by mail. All requests need to be in writing and contain information such as date of offense and party involved. If you are another law enforcement agency or a business, please email your request on your letterhead to arodriguez@marblefallstx.gov.

2. How long does it take to process a request for records?

We have 10 business days to process your request.

3. How much does an incident report cost?

Anything under 10 pages is free. Anything ten pages or more is $.10 per page. If the requested record is over ten pages and you are requesting your report by mail, we must receive payment before we can forward the report to you.

4. Will I be receiving the entire report?

No, you will only be receiving the public information portion of the report. This portion gives you the date of offense, location of offense, time of offense, individuals involved (unless they are juveniles) and a brief synopsis of what occurred when the officers arrived on scene.

5. How do I find out if I have a warrant?

To find out if you have a warrant, search the Marble Falls Municipal Court Warrant Registry Online/a> or contact their offices at (830) 693-7173 anytime Monday through Friday between the hours of 8 a.m. to 5 p.m.

6. How do I obtain a restraining order?

To obtain a restraining order, please contact the District Clerk's Office at 512-756-5420

7. What is the phone number to the Marble Falls Driver's License Office?

The phone number to the Driver's License Office located in Marble Falls is 830-798-3222.

8. What is the phone number to the Marble Falls Vehicle Registration Office?

The phone number to the Vehicle Registration Office located in Marble Falls is 830-798-3220.

9. I was stopped for speeding and asked the officer to see the radar, he/she refused. Is this legal?

Yes, it is legal. There is no state or federal law that requires a Texas police officer who stops a motorist for speeding to show the radar readout. An officer may if he/she chooses, however, there are many valid reasons why the officer may not want a motorist near the patrol car on a traffic stop (weapons in the patrol car, traffic safety issues, speed may not be locked in, etc.)

10. I was told that my traffic stop was recorded by a video camera mounted in the patrol car. How can I view the video?

You will need to contact the Patrol Captain or the on-duty Patrol Sergeant to make arrangements to view the video (traffic offenses only). Video appointments are taken on Tuesdays and Thursdays and can be scheduled at a time convenient for you.

11. I called the police to report a crime and I told the officer that I think I know who did it. Why has this person not been arrested yet?

Law enforcement cannot make arrests just because someone believes that someone else may have committed an offense. A police officer must have probable cause to believe that the accused person committed the offense and must be able to reasonably prove this to a judge. All citizens are entitled to due process and law enforcement must be ever cognizant of an accused person’s rights.

12. How do I find out how much my traffic ticket will cost?

Search the Marble Falls Municipal Court Citation Database or contact their offices at 830-693-7173 anytime Monday through Friday between the hours of 8 a.m. to 5 p.m.

13. How do I find out which Investigator is assigned to my case?

Contact the Criminal Investigations Division at 830-693-3611 anytime Monday through Friday between the hours of 8 a.m. to 5 p.m. If after hours, you may contact our Communications Center at 830-693-3611 and a Communications Officer may be able to assist you with your request.

14. How do I get a Criminal Trespass Warning issued?

To have a Criminal Trespass Warning issued, call the Marble Falls Police Department to have an officer respond at the time the trespasser is on the property or in the vicinity.

15. How do I cancel a Criminal Trespass Warning?

To cancel a Criminal Trespass Warning you have requested, bring proper identification to the Marble Falls Police Department and ask to speak to an officer. Only the person authorizing the Criminal Trespass Warning can cancel it.

16. If I disagree with an Officer’s traffic crash report, what can I do?

Officers are traffic crash report takers only. They assess each crash on a case by case basis. Officers make a determination as to the contributing factors in the crash, but they do not determine fault. If you disagree with the final crash report, you should contact the officer to discuss your concerns. The officer has the final say in how the report is written. Who pays for damage and other related costs is a matter which must be determined in civil court and/or between insurance companies. You should contact your insurance agent and/or an attorney.

17. Do I need an alarm permit?

Any individual (business or resident) who installs an alarm system within the city limits of Marble Falls must obtain an alarm license through our department. Alarm License Applications can be obtained by contacting the Marble Falls Police Department at 830 693-3611 or by visiting the Permits and Licensing page.

18. Does the Police Department unlock vehicles?

No, the Police Department will not unlock vehicles as a matter of routine but we will contact a wrecker service to perform the unlock for you. If the vehicle is running or if an animal or child is locked inside, officers do have the means to force entry into the vehicle as a last resort.

19. Can I have one of your agency's patches or will you participate in trading patches?

Our agency no longer gives out our shoulder patches nor participates with police patch exchanges.

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Pool

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1. If I am not swimming, do I have to pay to enter the pool too?

Yes, all people entering the pool area count toward the maximum capacity and have an impact on the staffing requirements and upkeep of the facility.

2. Can I drop my child off at the pool and pick them up later?

Yes you can provided children under the age of 11 are accompanied by someone who is at least 18 years of age.

3. Are there any special requirements or abilities needed to use the water slide, diving board, or any other section of the pool?

Yes, the lifeguards will require that you demonstrate your swimming ability to use any section of the pool other than the non-swimmer area.

4. If I have a private party reservation at the pool and the weather is bad, can I get a refund?

No, we do not issue refunds for weather; however, we do allow a one-time date change to another available date in the same season.

5. Can I bring my own food and drinks to the pool?

Outside food and drinks are no longer allowed at the pool. The only exception to this rule is private party rentals. We have drinks and snacks available for purchase. Glass is also not allowed at the pool.

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Short-Term Rentals

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1. What is a short-term rental?

A short-term rental is rental of a residential premise, or portion thereof, for lodging accomodations to occupants for a period of less than thirty (30) consecutive days.

2. When is a short-term rental permit required?

An owner who desires to use its premise as a short-term rental, must have a valid, active short-term rental permit from the city prior to using, allowing the use of, or advertising the use of the premise as a short-term rental.

3. What is required to apply for a short-term rental application?

• Name, address and contact information of the property owner
• Name, address and contact information of operator, agent, if any, and designated local responsible party
• Plot plan of premises identifying the location of parking spaces to be used
• Floor plan identifying bedrooms, other living spaces and emergency evacuation routes
• Proof of insurance ($1 million per occurrence)
• Name and contact information of POA, if any
• Copy of host rules
• Name and contact information of local responsible party

4. How much does a short-term rental permit cost?

 Once your application has been received and approved a permit fee in the amount of $175 will be due.   Permits must be re-newed annually.

5. Is an inspection required for short-term rentals?

Yes.   All short-term rentals must be inspected prior to issuance of a permit or renewal of a permit to ensure the rental is in compliance with minimum health and safety requirements for use and occupancy. 

6. Do I have to pay hotel occupancy tax on a short-term rental?

Yes payment of Hotel Occupany Tax is required when operating a short-term rental.

You may pay the tax by clicking on the  'Pay Hotel Occupancy Tax' link on the web page.

7. How can I make a complaint about a short-term rental in my area?

You may file a complaint by contacting the 24/7 hotline at 830-266-7212 or using the online complaint form.

8. Where can I learn more about short-term rental regulations?

View the city's short-term rental ordinance here.

9. Other questions?

For all other questions please contact City Secretary Christina McDonald of Director of Finance Jeff Lazenby at 830-693-3615.

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Smoke Detectors

Show All Answers

1. Who should have smoke alarms?

Every home should have at least one smoke alarm. In the event of a fire, a smoke alarm can save lives. A properly installed and maintained smoke alarm will provide an early warning signal to your household providing the chance to escape.

2. Where do I install my smoke alarms?

Install smoke alarms on every level of your home, including the basement. Many fatal fires begin late at night or in the early morning.


For extra safety, install smoke alarms both inside and outside any sleeping areas.

Smoke alarms are not hard to install. In most cases, all you will need is a screwdriver. Follow the manufacturer’s installation instructions. Since smoke and many deadly gases rise, install your smoke alarms 6 to 8 inches from the ceiling or side walls.

3. How do I keep them working?

There are two simple steps to remember when caring for your smoke alarms.

1. Replace the battery at least once a year in models that use 9 volt batteries. The Seattle Fire Department recommends you change the battery in your smoke alarm when you change you clocks each fall.
2. Keep them clean. Dust and debris can interfere with how smoke alarms work. Regularly vacuum over your smoke alarm to keep it working right.

What’s Chirping?
The “chirping” noise lets you know that the battery in your smoke alarm needs to be replaced.

4. What if the alarm goes off while I am cooking?

Then it is doing its job. Do not disable your smoke alarm if it activates due to cooking or other non-fire causes. You may not remember to put the batteries back in the alarm after cooking.

Instead, clear the air by waving a towel near the alarm, leaving the batteries in place. If this happens frequently, you may want to move the smoke alarm to a new location.

5. When do I need to replace my smoke alarms?

Smoke alarms should function properly for ten years. Like most electrical appliances, smoke alarms wear out. After 10 years your smoke alarm will have been working for over 87,000 continuous hours. You may want to write the purchase date with a marker on the back of your smoke alarm. That way you will know when it should be replaced.

6. What if I can’t afford smoke alarms?

The Marble Falls Fire Department can provide and install smoke alarms and batteries for residents in the City of Marble Falls.

7. What if I rent?

Landlords are required by law to provide working smoke alarms at the time a tenant moves into a residence. Tenants are required to maintain the alarm in working order.