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Posted on: February 22, 2021

Letter to Community from Mayor Packer Regarding Winter Storm 2021

Mayor John Packer

Last week's winter storm was quite a historical event, one that will be a once in a lifetime for many Texans.  As Mayor, there are no words to describe how proud I am of our City Organization and all of our employees.  I am also incredibly proud of the entire Marble Falls area community and the countless volunteers and leaders who stepped up to serve during this unprecedented event.  

I spent many hours working in our Emergency Operation Center, both on Zoom calls and in our EOC room at the Public Safety building. I want our residents to know what an incredibly efficient and well-managed emergency team we have.  A team that is prepared to get us safely through any type of situation we face.

Outside of the immediate EOC team, it is very difficult to know where to begin to give credit since every department worked selflessly for the same goal.  They served the residents of the City of Marble Falls and the surrounding area throughout the storm and will in the days of recovery to come.  I don't believe there was a single City employee who was not helping in some way or another. 

Many of our City employees spent long hours at work, working for our residents while leaving their own families and homes during this dangerous weather event.

Our Police and Firefighters were all called in to help, not only to answer normal calls for help but to do whatever the community needed.  They delivered food and water to those in need, pushed vehicles that could not move due to the ice and snow, picked up residents and took them to the warming center, and much more.

Most people are not aware of what it takes, on a normal day, to deliver clean, safe drinking water to every resident, every day, all year long.  We expect the water to come out of the faucet, and we expect the toilet to flush.  Our public works employees deserve many thanks for their dedication and effort during the weather event of the last week that kept our water and wastewater operational during historic, sustained freezing temperatures, many times in the teens and single digits. Many employees worked more than 72 hours on very little sleep. Yes, we lost water in part of the system, however, if it weren't for the incredible effort by these people, working long hours outside in the freezing temperatures, it could have been much worse. This winter storm could have cost the City and our residents a great deal more money. Our entire Public Works group including Water, Wastewater, Streets, as well as our Parks department all worked together, wherever they were needed during the event.  

Another amazing part of our Marble Falls area community, is the generous churches, businesses, restaurants, individuals, the school district, and other organizations that never hesitate to step up and be part of the team to serve our residents wherever there is a need.  They all did an incredible job supporting the community and our City staff during this week-long event.  My sincere gratitude goes out to all who helped in one way or another.  Many are listed below and there is no doubt, many many more I may have missed.  Please know you are greatly appreciated.

I signed an official Disaster Declaration for the City of Marble Falls.  One definition of disaster I found was, "a serious disruption that causes widespread human, economic or environmental loss, which exceeds the ability of the affected community to cope using its own resources."  Well, I guess I can't call last week's storm a disaster because our incredible community, as always, pulled together as one, to help one another through.

I would like to sincerely thank everyone for your tireless effort during last week's events.  We are blessed to live in Marble Falls.  I love the lakes, the hills, the many fun things to do, but most of all, I love our community.  

John Packer


Marble Falls ISD
Darci’s Deli
Fellowship Baptist Church
Brass Hall
Presbyterian Church
Marble Falls Area EMS
Real New Orleans Style
Elevate Church
First United Methodist Church
Home Depot
Sugar Mama’s Cookies
First Baptist Church of Marble Falls
4T Propane
Trinity Episcopal Church
Hidden Falls Restaurant
Highland Lakes Young Life
Alexis Granite
St. Fredericks Baptist Church
Highland Lakes Crisis Network
Chuspy’s Burritos
All churches for providing volunteers!
Baylor Scott & White Hospital
Thai Niyom
La Ti Da
City of Meadowlakes
Mission Marble Falls
Holy Smokes
Burnet County Precinct 4
United Rentals
Chicken Express
Community Resource Center
The Helping Center
Bella Sera
Richard Westerman
Texas Elite Meats
J’s Restaurant and Bar
Bluebonnet Cafe
Super Taco

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